Excellent professional service
Meagan from Legacy Plumbing called me in the morning responding to an online service request I submitted the night before. She was very professional and per the description of the issues I provided to her of the problem I was having, she provided the estimated work and quote over the phone. Turns out Legacy Plumbing also had a coupon via Angie's list for Water Heater replacement service, so was able to utilize that as well. Lee, the actual service professional called my wife at 1pm and was at my house at 1:30pm. After a thorough inspection, Lee carried out the replacement water heater service and was done by 4pm. Lee went through what he did w/ a checklist and provided an explanation of how to turn off and turn on the water heater itself. He also helped us resolve an unrelated issue w/ our toilet free of charge! Overall, excellent service from the time I submitted my inquiry the night before all the way to the completion of the service itself. Both Meagan and Lee were very professional through out the process - would highly recommend using Legacy Plumbing for being transparent, responsive and professional. Thanks for the quality and efficient work.
The plumber was extremely courteous and professional. He took time to explain the troubleshooting process. Once he located the leak he showed it to me and thoroughly explained how he would accomplish the repair. After the repair he leak tested to make sure everything was good. The billing structure was transparent and reasonable. The level of service provided was excellent.
Originally scheduled work was to remove a kitchen sink and replace with a new one, including hooking up disposal, dishwasher, etc. Added to the order when they arrived were replacement of bad shutoff valves under the sink, and replacing the fill valves in two toilets, which also wound up including replacing shutoff valves at three toilets. Prices for the additional work were discussed and agreed, and all work was performed professionally and to my total satisfaction.
The experience was very good, as it has been in the past. The plumber was very pleasant and installed my new kitchen faucet set in good time despite having a very tight undersink space to work in. He cleaned up after himself and hauled off the old faucet. I expect to use Legacy Plumbing for upcoming bathroom updates.
Same day friendly efficient and good fair price
On time called first no extras nice cleanup
Great company from first call until completed
Excellent service all the way around. You installed a new water heater in my attic and your guys were professional and did a great job and I trusted them. I had a nitemare experience with a plumber that was sent out by my Home Warranty Company. I heard about you on Angie's list and I have written a review there too. Thank you.
Legacy replaced two water heaters (attic installation) in a very prompt and professional manner. The folks at Legacy are great and I wouldn't hesitate to use them again for any future plumbing needs! These folks provide quality service.
Showed up on time. Called on the way. Did the job professionally. Thank you.
Great service. Showed up at appointment time. Fast, clean, no unexpected costs. Would use them again.
Plumber was very knowledgeable and helpful. Everything fixed and working fine now.
Legacy came and diagnoced the problems, explained the solutions and what the cost would be.
Very straightforward. They also checked our water heater, made some recommendations and answered some questions we had on related issues.
It's all good.
Wayne and Peter provided a great diagnosis of our problem and great insight into possible future issues. They were professional, prompt, and friendly. We would gladly recommend Legacy to anyone and plan to use them again in the future!
perfect service from office scheduler to completion of job; neat, on time great price no surprises
What more can you ask for!
Sean did an outstanding job of letting me know what to expect. He instill client confidence with his communication skills and quality work. I will, not only personally recommend Legacy Plumbing or people I know but will also post how happy I am with the service on Frisco Online.
Although I was not personally present, my family member reported to me that agent was professional, prompt and knowledgeable. I appreciated highly that they called and said they had a cancellation and could come 2 days before their actual appointment. Thank you!
Excellent Service. The plumbers came right on time and fixed the problem. The price was very reasonable. I have always found Legacy Plumbing to be very professional. They explain the problem clearly and give a fair price. The work is always excellent, too.
Sean did a excellent job installing my new hot water heater. He was informative and efficient.
Legacy is very professional and helpful from the initial contact scheduling service to the actual work performance. Amy was very helpful and provided rough cost estimates based on the described problem. Sam and Pete arrived within the scheduled time frame and immediately reviewed the job and set about to make the necessary repairs completing the entire job within one hour. Total repair cost was exactly as described in the initial contact. Would definitely recommend Legacy for all your plumbing needs.