Everything about our experience was great,
I was so pleased with my experience with Legacy, from the first contact with you office, to Matthew's visit. He was knowledgeable, pleasant, and competent! Although this was a very expensive fix, I felt that I got good value for my money. I will definately use Legacy again, and recommend you to my friends.
The guys presented themselves well, they were clean, dressed well and were able to see me earlier than I had initially planned. They came in, took a look at the trouble spot, gave me an idea of what the price may be and got the job done. 1 week later still all good.
Nice, neat job with attention to details regarding replacing a water heater to code.
My experience with Legacy plumbing was extremely positive and I could not be more pleased with the level of service and professionalism during our recent project. -- Matt and Canon were exceptionally friendly, knowledgeable and helpful throughout the installation process and I will definitely be a repeat customer.
Plumbers were very courteous, on time & informative. Will definitely use Legacy Plumbing again. Great service.
From the office staff to the gentleman who replaced our water tanks, Sam, Lee and Matthew-all terrific and professional! We thank you all. We have finally found a plumbing company that is reliable and knowledgeable. Thanks to Legacy Pluming...
Our service provider, Matt, did a great job! Spent nearly the whole afternoon making sure our problem was resolved. Only negative was how far out I had to book the appointment (4 days!), when we really needed immediate help.
On time, completed the job to my satisfaction, very professional.
Again - Perfect Service. Shawn is helping us change our electric cooktop to gas cooktop. He figured out how to connect gas from attic through an unused downdraft hole and into our cabinets in an island in the middle of our kitchen. Now we can buy whatever kind of gas cooktop we want (plenty of BTU's)
Very happy with quality service provided. Doug was excellent in all respects.
On time, honest, job well done
We had a small hidden leak in our kitchen which had caused a very small area of the hardwood floor to "cup". After checking a number of sources, including Angies List, we chose Legacy Plumbing to help us with this problem . I have had a couple of very bad experiences with Plumbers and spent a lot of money to solve plumbing problems that I considered minor. When I made the call to schedule a visit by Legacy I immediately noted that the people on the phone were both professional and thorough. After answering a lot of questions about my plumbing problem I was transferred to a manager with obvious in depth plumbing experience who continued to ask more questions in order to best define my leak problem. A plumbers visit was scheduled for the next day. The plumber arrived on time and immediately started to look for the leak. He found it very quickly and them continued to explore other areas to be sure we had found the real problem area. After that he cut out the leaking copper pipe connection he did a great job of installing a new section, which he then checked to be sure it was repaired properly with no leaks. This Rep ( Daniel ) was a leak detection specialist and did an awesome job solving my problem. He was extremely knowledgable about plumbing and properly repairing leaks and I would highly recommend him. The price we paid was very fair for the worked performed and legacy, especially Daniel, will be my "go to" plumber in the future.
Legacy Plumbing has delivered again! I spoke with Amber, who provided information, specs, and pricing for the job. She was very professional and has a wonderful personality. It's great to call a business and speak with knowledgeable representatives who are personable as well as courteous. I was given a 2-hour window and on the day of the job, Doug called to let me know he was on his way and arrived as promised. Doug (previously came to my house for another job in March 2014--see that review) is so nice and courteous--think blue booties, clean-up, etc. He went over the job prior to starting to make sure he knew the scope of work to be done, checked the location, and began work promptly. Once the job was completed, I was VERY satisfied. I will be contacting them in the near future for additional items we want done. I am happy to say, again, I wholeheartedly recommend Legacy Plumbing! Sincerely, Lydia M.
Came out the next day I called. The plumber (Mathew) was very courteous, efficient and very professional. He did the water heater swap out and got it up to code in a couple hours. When done cleaned up before he left. Legacy Plumbing will take care of all my plumbing needs from now on...
Work was done efficiently and on time. Plumber was very good and professional.
Outstanding!! You have a gem with Wayne and Canon. If you want honest, professional people that tell you the truth choose Legacy and request Wayne and Canon. When you have concerns about being "ripped off" or messed around with for your plumbing needs ...stop and think about Legacy. These two are the best out there. Fell free to contact me anytime!!! Ken from Frisco, Texas.
Sam was great even though we did not have any real plumbing work done. When I get the parts needed to do the job, I will want Sam to install them.
lee was great and took the time to explain the whole process to me.
My project was having a new hot water heater installed. Lee, the service technician, showed up on time, looked very professional, and seemed thoroughly knowledgeable. He explained information about the system and told me what he was going to do. He corrected minor problems to bring the system up to code. The job appeared to be well done, and he left the area clean. I was very pleased with the job and the overall cost.