On time, honest, job well done
We had a small hidden leak in our kitchen which had caused a very small area of the hardwood floor to "cup". After checking a number of sources, including Angies List, we chose Legacy Plumbing to help us with this problem . I have had a couple of very bad experiences with Plumbers and spent a lot of money to solve plumbing problems that I considered minor. When I made the call to schedule a visit by Legacy I immediately noted that the people on the phone were both professional and thorough. After answering a lot of questions about my plumbing problem I was transferred to a manager with obvious in depth plumbing experience who continued to ask more questions in order to best define my leak problem. A plumbers visit was scheduled for the next day. The plumber arrived on time and immediately started to look for the leak. He found it very quickly and them continued to explore other areas to be sure we had found the real problem area. After that he cut out the leaking copper pipe connection he did a great job of installing a new section, which he then checked to be sure it was repaired properly with no leaks. This Rep ( Daniel ) was a leak detection specialist and did an awesome job solving my problem. He was extremely knowledgable about plumbing and properly repairing leaks and I would highly recommend him. The price we paid was very fair for the worked performed and legacy, especially Daniel, will be my "go to" plumber in the future.
Legacy Plumbing has delivered again! I spoke with Amber, who provided information, specs, and pricing for the job. She was very professional and has a wonderful personality. It's great to call a business and speak with knowledgeable representatives who are personable as well as courteous. I was given a 2-hour window and on the day of the job, Doug called to let me know he was on his way and arrived as promised. Doug (previously came to my house for another job in March 2014--see that review) is so nice and courteous--think blue booties, clean-up, etc. He went over the job prior to starting to make sure he knew the scope of work to be done, checked the location, and began work promptly. Once the job was completed, I was VERY satisfied. I will be contacting them in the near future for additional items we want done. I am happy to say, again, I wholeheartedly recommend Legacy Plumbing! Sincerely, Lydia M.
Came out the next day I called. The plumber (Mathew) was very courteous, efficient and very professional. He did the water heater swap out and got it up to code in a couple hours. When done cleaned up before he left. Legacy Plumbing will take care of all my plumbing needs from now on...
Work was done efficiently and on time. Plumber was very good and professional.
Outstanding!! You have a gem with Wayne and Canon. If you want honest, professional people that tell you the truth choose Legacy and request Wayne and Canon. When you have concerns about being "ripped off" or messed around with for your plumbing needs ...stop and think about Legacy. These two are the best out there. Fell free to contact me anytime!!! Ken from Frisco, Texas.
Sam was great even though we did not have any real plumbing work done. When I get the parts needed to do the job, I will want Sam to install them.
lee was great and took the time to explain the whole process to me.
My project was having a new hot water heater installed. Lee, the service technician, showed up on time, looked very professional, and seemed thoroughly knowledgeable. He explained information about the system and told me what he was going to do. He corrected minor problems to bring the system up to code. The job appeared to be well done, and he left the area clean. I was very pleased with the job and the overall cost.
Best plumbing experience we have ever had! Honest upfront pricing told to us on the phone prior to anyone coming out and the two gentlemen who came out were professional, knowledgeable and friendly. They were the first plumbers who told us why we have been having some of the issues with our plumbing. Thank goodness we have found "our" plumber as Legacy is the only one to call!
legacy plumbing ... Excellent experience! They were here on time, fixed our issues quickly and answered all of my questions! Sean and Canon were the best!
Showed up on time, super polite and professional.
I was impressed with Legacy Plumbing from the first phone call to set up the appointment. They provided me with three possible quotes for my leaking hose bib depending on the repair needed. Lance arrived on time and gave me a courtesy call to let me know when he was on his way and about 20 minutes away. When he arrived, he looked at the hose bib and determined it would need to be replaced and went right to work. I appreciated that Lance gave attention to detail with the replacement and was mindful of the appearance and cleanliness. The amount was what I was quoted over the phone and that was it! It was one of the easiest service calls I've ever experienced. We will definitely use Lance and Legacy Plumbing for our plumbing needs in the future!
Twice as much as our normal plumber, we paid the service fee and used someone else, again for half the price.
The service was prompt, the plumber was very professional - no surprises. He came when he said he would, reviewed the costs before he started and got the job done quickly and professionally. I will definitely refer Legacy as well as use them again.
Lance was awesome! Prompt, professional, honest, and knowledgable.
Lee is the best as usual! I always request him!
Great job. They did a good job explaining to me what they were doing and the cost.
Form the initial phone call to Legacy Plumbing to the green tag from the city, it was all very smooth.
Very professional and courteous. Great job!