lee was great and took the time to explain the whole process to me.
My project was having a new hot water heater installed. Lee, the service technician, showed up on time, looked very professional, and seemed thoroughly knowledgeable. He explained information about the system and told me what he was going to do. He corrected minor problems to bring the system up to code. The job appeared to be well done, and he left the area clean. I was very pleased with the job and the overall cost.
Best plumbing experience we have ever had! Honest upfront pricing told to us on the phone prior to anyone coming out and the two gentlemen who came out were professional, knowledgeable and friendly. They were the first plumbers who told us why we have been having some of the issues with our plumbing. Thank goodness we have found "our" plumber as Legacy is the only one to call!
legacy plumbing ... Excellent experience! They were here on time, fixed our issues quickly and answered all of my questions! Sean and Canon were the best!
Showed up on time, super polite and professional.
I was impressed with Legacy Plumbing from the first phone call to set up the appointment. They provided me with three possible quotes for my leaking hose bib depending on the repair needed. Lance arrived on time and gave me a courtesy call to let me know when he was on his way and about 20 minutes away. When he arrived, he looked at the hose bib and determined it would need to be replaced and went right to work. I appreciated that Lance gave attention to detail with the replacement and was mindful of the appearance and cleanliness. The amount was what I was quoted over the phone and that was it! It was one of the easiest service calls I've ever experienced. We will definitely use Lance and Legacy Plumbing for our plumbing needs in the future!
Twice as much as our normal plumber, we paid the service fee and used someone else, again for half the price.
The service was prompt, the plumber was very professional - no surprises. He came when he said he would, reviewed the costs before he started and got the job done quickly and professionally. I will definitely refer Legacy as well as use them again.
Lance was awesome! Prompt, professional, honest, and knowledgable.
Lee is the best as usual! I always request him!
Great job. They did a good job explaining to me what they were doing and the cost.
Form the initial phone call to Legacy Plumbing to the green tag from the city, it was all very smooth.
Very professional and courteous. Great job!
Excellent service man. Explained what was wrong. Displayed old incorrect parts along with new parts. Definitely would recommend him and Legacy.
We have used them twice and they are always prompt and know exactly what the problem is and how to solve it. We are glad to have a company we feel we can trust.
I thoroughly enjoyed the Legacy Plumbing experts Cannon and Lance. Cannon was very personable and described the pros and cons of just repairing versus installation. Additionally, he explored with me all of my options in a non-pushy way that salespersons are known for. As a salesperson, I understand and appreciate the non-threatening approach and is why I will be back and recommend Legacy Plumbing to my neighbors and friends.
Punctual, skillful, fair, friendly, outstanding!
Doug spent time exploring potential problem, looked at the most conservative solution and was great. Plan on referring others and using again.
Very professional and fixed our problem so quickly. I can't say enough how impressed we were with the expert Legacy Plumbing sent out. We will definitely call again for our plumbing needs!
Everyone was so nice!! Told me exactly what needed to be done! Best experience!!