Great service from start to finish! Will definitely call Legacy Plumbing for all my future needs!
Our plumbers were polite, friendly, efficient, and knowledgeable. They were upfront about pricing, and provided a few parts for free that they didn't expect to need when they quoted the price, which we really appreciated. They fixed the problems they were called out for and were pleasant to have in our home while they worked. We'd happily recommend them to others.
on time, within budget and very clean work
Tough job, tough working conditions, completed with a great attitude by Sam
Mr. Robinson was very helpful and explained everything well. He also spent about two hours in a hot attic in the afternoon so we would have hot water.
I've been very happy with Legacy Plumbing every time I've used them. They are professional and really seem to know their business. I also appreciate that they arrive when they say they will.
Very good!! 1. Everyone is very knowledgeable. 2. Appearance is great. 3. Exceeded appt. commitment 4. Price was exactly as quoted.
Installed two water heaters. Very Professional. Great job!
I have never had such wonderful plumbers. Matt was a plumber that everything had to be perfect. I have never had a plumber like him. To me Legacy Plumbing is the best. I will not use any one else.
Once again I used Legacy Plumbing to unclog drain pipes. This time we went a step further by using a video camera down the pipe to find out why this pipe clogs up about once a year. I learned more than I wanted to about my homes' plumbing. Our home has cast iron pipes and they are deteriorating which can be seen on the video. Once the pipe was evaluated, I signed up for extensive repairs with Legacy Plumbing. The owner of Legacy Plumbing is always helpful; and, Wayne his working supervisor is a competent plumber. Wayne takes time to explain the problem thoroughly and he always asks if we have any questions. He works with the homeowner to get a plan going. He evaluates the job for short and long term repairs. This is why I continue to use Legacy Plumbing. I trust Legacy Plumbing to do a great job. I've called them at least 6-8 times over the past decade. Their pricing is very reasonable and quoted before the job begins. This by far is the largest and most expensive repair we have come across with Legacy Plumbing. We are grateful to know we are in good hands. Thanks from Plano.
Matthew Lawrence was my technician (I asked for him by name because of a very positive review by another Angie's List member). The service call setup was a pleasant experience. The person answering the phone was very pleasant and knew what she was talking about (i.e., she knew something about showers). She asked all the right questions to classify the problem, and then set up the appointment and was very clear and up-front about service charges.
Matt was on-time, very professional, and very personable. It was a pleasure having him in our home.
After thoroughly inspecting the various parts and components of the shower, Matt told me he believed that the problem was due to water seepage into the tile, and that the shower needed to be re-sealed and re-grouted (by a tile professional). He didn't find any evidence of leakage of the shower plumbing or components themselves, and felt that it would not be prudent to open up the wall when there was no evidence of a problem behind the wall.
I was very pleased with Matt and with Legacy, and felt like I received an honest assessment of my problem. I will use Legacy Plumbing and Matthew Lawrence in the future, and would not hesitate to recommend them to others.
I have used Legacy Plumbing on two different occasions and have been very pleased with the service both times. In 2013 I had a garbage disposal hose replaced and this week I had a new kitchen faucet installed. Lee came out both times and called before arriving. He was always punctual and quoted me a price before starting the work. Lee was personable, knowledgeable and honest. I also want to pay Megan a compliment for being so very nice and helpful. I have also posted a review on Angie's List.
Dependable, reliable and friendly. Finally found a good plumber!
Installed a new kitchen faucet today. Easy to schedule, punctual, did a great job, and left the work area clean. My fourth time to use Legacy Plumbing and always a top notch experience. I have had repairs to my kitchen, bathroom, water heater, and the water main in my front yard - they do it all well.
This was the third time I used Legacy Plumbing and was completely satisfied with the job your repair specialist, Sam did in checking for a drain leak. He was both professional and knowledgeable. I will continue to call Legacy Plumbing when I need your services in the future.
On time. Very informative. He discussed all options and prices. Sam DeAngelis was very helpful and polite.
Best plumbers that I've ever used! They are knowledgable, honest and go over and beyond in customer satisfaction. Wayne and two other plumbers, who were also amazing, diagnosed a very difficult slab leak and repaired it. They also took care of some other plumbing issues that needed repair.
I will honestly never use any other plumbers again. Legacy Plumbing is the best!
I felt that Legacy was very professional from start to finish in dealing with our plumbing problem.
The scheduling coordinators and the technicians were friendly and thorough with follow-up. Price was as quoted, service was prompt & professional. Technicians were very efficient, did not leave a mess behind and didn't mind my curious 8 year old watching them and asking questions.
Plumber was very professional, knowledgeable and neat. Arrived right on time, and completed the job promptly. Explained what he was going to do, what he might encounter unexpectedly, and how much it would cost, before he started the job.