It was the most professional job I have ever experienced from a tradesperson. I was informed beforehand what the cost would be. Sam explained everything to me in detail, and cleaned up everything after completion. He took care of all the necessary permitting. He actually fixed a number of things which were wrongly done by those construction crews. You truly do get what you pay for with this company.
Our experience with these guys was very positive! We had a hot water leak under our home's slab, which was rather stressful. Wayne took the time to explain everything in-depth, discussed all the options and the pricing. He was extremely knowledgeable, professional, informative, and honest. We were very happy with the pricing, and the amount of time it took to complete the project successfully. The apprentice, Schuyler, was also very professional and helpful! I would definitely go to these guys for any future repairs, and would highly recommend them to all my friends and family! It's great to have found such honest, hardworking, and knowledgeable folks that can be relied on for home repairs. Thank you guys!
Highly professional and competent outfit. Very efficient and informative from first call with receptionist through to end of service call with Taylor. Taylor arrived on time, performed diagnosis on various issues, and prepared estimates. We discussed options and selected services to be performed. The services were executed and the work sites were left in clean condition. Taylor was very forthcoming and answered many questions which allowed me to identify, plan for, and focus on potential future issues. Overall very helpful and professional.
We had a leak in the front flower bed and on a referral we called Legacy Plumbing. From beginning to end we had exemplary service. On time arrival, details every step of the way of what he was going to do, explained in terms we could understand, and charges were completely explained. Taylor was very professional, and always concerned that we were ok with what they were doing. We will definitely have Legacy Plumbing our plumbers for any other plumbing needs and recommend them to anyone needing a plumber.
It was a pleasure dealing with Legacy Plumbing. I called the company and the scheduler was knowledgeable, friendly, patient (I had a number of questions) and then booked the job in a manner that worked with our schedule (no voice mail, no call backs, no talking to a machine - a real person!). The techs called before arriving, showed up on time, were courteous, professional, knowledgeable and had did very well from a customer service, advice and install aspect. They were able to offer advice as to the right solution and also helped to remedy a future problem that was not part of the scope of work. It was a pleasure using Legacy Plumbing!
Legacy Plumbing is excellent in every aspect of customer service and quality of work provided. I would highly recommend Legacy to everyone. Canon and Peter were extremely thorough and their repairs were of the highest quality. They answered all my questions along the way. All costs were explained before they began work. I can't say enough great things about Legacy Plumbing. Best plumbing company I know.
Canon & Matthew are a great team! They solved our slab leak problem efficiently & quickly. They were very informative about what & why they were doing to resolve the leak. They left their work area clean & spotless!
Bob & Jan,
Great service! Leak in a pipe above my ceiling and had extreme water damage. Saw Legacy Plumbers on the internet and called them from BBB rating. Amber was wonderful and Lee arrived on time & explained everything. I will definitely use them again. Very, very pleased.
Excellent service .!!
Very friendly and knowledgable crew.
I have used Legacy Plumbing for several years now for 4 or 5 jobs and I've always been 100% satisfied with their service. Great folks to work with! Very professional and friendly, they always use "booties" on their shoes and clean up when finished.
Doug is very helpful and professional. He listed what options we have and fix the one we want. It's easy to make appointment too. Excellent and super helpful receptionist.
Daniel was very enthusiastic and conscientious. We really appreciate the quality of his work. I would like to have him come back every time we need help.
Legacy is an organized outfit - from scheduling the visit, to replacing my shower valve, to the promptness of the service visit - a well done process! Matt was a very courteous, efficient member of the Legacy team and swiftly fixed replaced the valve. The rate was reasonable. This was the second time we have had them service our house - first time was a slab leak. Highly recommend them.
Matt was an awesome tech! Great attitude and work ethic and a job "job well done!" All the way from the very first phone call to Matt leaving my bathroom cleaner than it was when he got there! I was very happy with the service and the explanations as well as some tips to keep everything working smoothly. I usually dread plumbing related work, but not now. I am in the process of getting booked for more work that needs to be done!
Lee was so quick I couldn't believe it. He was on time, called before he came and was very courteous!
I would highly recommend.
I called Monday morning because I thought we had a leak, my appointment was for Wednesday, they ended up calling me Monday afternoon because they had a cancellation, and they came right away. Daniel was the person who helped me, and he was very nice! He didn't leave until he knew exactly what the problem was.
The tech was prompt and VERY courteous! He diagnosed our issue immediately and went right to repairing it. I was very impressed with Legacy as a company - they respond immediately and are very thorough. Most of all they understand the importance of providing great customer service!
Great experience with Lee. He quickly and efficiently put in a new water heater for us. Neat, clean and considerate all the way. Thanks
Legacy is a company that provides honest, friendly and professional service.
Matt did an excellent job! I will be using Legacy Plumbing from now on.