Legacy is an organized outfit - from scheduling the visit, to replacing my shower valve, to the promptness of the service visit - a well done process! Matt was a very courteous, efficient member of the Legacy team and swiftly fixed replaced the valve. The rate was reasonable. This was the second time we have had them service our house - first time was a slab leak. Highly recommend them.
Matt was an awesome tech! Great attitude and work ethic and a job "job well done!" All the way from the very first phone call to Matt leaving my bathroom cleaner than it was when he got there! I was very happy with the service and the explanations as well as some tips to keep everything working smoothly. I usually dread plumbing related work, but not now. I am in the process of getting booked for more work that needs to be done!
Lee was so quick I couldn't believe it. He was on time, called before he came and was very courteous!
I would highly recommend.
I called Monday morning because I thought we had a leak, my appointment was for Wednesday, they ended up calling me Monday afternoon because they had a cancellation, and they came right away. Daniel was the person who helped me, and he was very nice! He didn't leave until he knew exactly what the problem was.
The tech was prompt and VERY courteous! He diagnosed our issue immediately and went right to repairing it. I was very impressed with Legacy as a company - they respond immediately and are very thorough. Most of all they understand the importance of providing great customer service!
Great experience with Lee. He quickly and efficiently put in a new water heater for us. Neat, clean and considerate all the way. Thanks
Legacy is a company that provides honest, friendly and professional service.
Matt did an excellent job! I will be using Legacy Plumbing from now on.
Sean was very professional and efficient. Appreciate the help.
Friendly staff that fixed my the problem. Thanks so much.
Outstanding! Doug did an excellent job! Answered all of our questions. A1 service!
Legacy plumbing will always be the group I turn to for plumbing problems and maintenance at my home. It was a positive experience from the first phone call to working with the man who came to fix our problems. The very pleasant and straightforward way Chris handled my initial phone call left me with not only all the information I needed but confidence the problems would be handled with no surprises when it was time to pay the bill. She listed as many scenarios as possible with a price attached to each one. Doug made sure I new exactly when he would arrive and he did arrive then. He was also terrific in explaining why I was having a problem and several wats to fix the problems. I very much appreciated the level of professionalism and care. I rate it nothing less that excellent!
I have used Legacy on a few occasions and they are always impressive from all aspects of their service. Last job I had both water heaters replaced and again, they were professional and did a great job.
This is the best company around! Sean was thorough and answered all of my questions and calmed my fears. Will I be using Legacy Plumbing again? Absolutely! I will also be telling all my friends!
Daniel and Peter were wonderful. Daniel did a great job of explaining what was happening, my options, etc.
To note, I am likely to refer you and I believe the Mayes' actually have an appt with you this week based on my referral.
Matt came to do another job at my house and as usual was beyond fantastic. Always very professional, friendly and honest. Your technicians always explain in detail the problem, options for solution and are very up front pricing.
This is the 3rd job completed by Legacy Plumbing and I would never consider calling any other company.
I would highly recommend Legacy Plumbing - Matt is always very courteous, professional and does a great job! They stand behind all of their work!
Excellent service quality and a very professional staff.
$100 to adjust one toilet level seems very high....
Legacy Plumbing delivered outstanding service! When I contacted Legacy Plumbing about my plumbing issues, Chris was attentive to my needs, professional, and told the price before the work was started and her telephone courtesy skills and knowledge was outstanding. The associate was there when I was told he would be, which is a big plus. I was very impressed by Lee's professional appearance and grooming and his gracious and friendly service. He was knowledgeable, able to provide accurate responses when I asked questions, One could tell he took pride in his work and pride in working for Legacy Plumbing. Before he left he thank me for the opportunity to provide service for my plumbing needs and made sure the area was clean and you don't find that often. That just tells me you put the customer first and care about there needs as well as their experience. Thank you for making my plumbing experience a positive one! Dorothy Walker