From the office staff to the gentleman who replaced our water tanks, Sam, Lee and Matthew-all terrific and professional!
We thank you all.
Our service provider, Matt, did a great job! Spent nearly the whole afternoon making sure our problem was resolved. Only negative was how far out I had to book the appointment (4 days!), when we really needed immediate help.
On time, completed the job to my satisfaction, very professional.
Again - Perfect Service. Shawn is helping us change our electric cooktop to gas cooktop. He figured out how to connect gas from attic through an unused downdraft hole and into our cabinets in an island in the middle of our kitchen. Now we can buy whatever kind of gas cooktop we want (plenty of BTU's)
Very happy with quality service provided. Doug was excellent in all respects.
On time, honest, job well done
We had a small hidden leak in our kitchen which had caused a very small area of the hardwood floor to "cup". After checking a number of sources, including Angies List, we chose Legacy Plumbing to help us with this problem . I have had a couple of very bad experiences with Plumbers and spent a lot of money to solve plumbing problems that I considered minor. When I made the call to schedule a visit by Legacy I immediately noted that the people on the phone were both professional and thorough. After answering a lot of questions about my plumbing problem I was transferred to a manager with obvious in depth plumbing experience who continued to ask more questions in order to best define my leak problem. A plumbers visit was scheduled for the next day. The plumber arrived on time and immediately started to look for the leak. He found it very quickly and them continued to explore other areas to be sure we had found the real problem area. After that he cut out the leaking copper pipe connection he did a great job of installing a new section, which he then checked to be sure it was repaired properly with no leaks. This Rep ( Daniel ) was a leak detection specialist and did an awesome job solving my problem. He was extremely knowledgable about plumbing and properly repairing leaks and I would highly recommend him. The price we paid was very fair for the worked performed and legacy, especially Daniel, will be my "go to" plumber in the future.
Legacy Plumbing has delivered again!
I spoke with Amber, who provided information, specs, and pricing for the job. She was very professional and has a wonderful personality. It's great to call a business and speak with knowledgeable representatives who are personable as well as courteous.
I was given a 2-hour window and on the day of the job, Doug called to let me know he was on his way and arrived as promised.
Doug (previously came to my house for another job in March 2014--see that review) is so nice and courteous--think blue booties, clean-up, etc. He went over the job prior to starting to make sure he knew the scope of work to be done, checked the location, and began work promptly.
Once the job was completed, I was VERY satisfied.
I will be contacting them in the near future for additional items we want done.
I am happy to say, again, I wholeheartedly recommend Legacy Plumbing!
Came out the next day I called. The plumber (Mathew) was very courteous, efficient and very professional. He did the water heater swap out and got it up to code in a couple hours. When done cleaned up before he left. Legacy Plumbing will take care of all my plumbing needs from now on...
Work was done efficiently and on time. Plumber was very good and professional.
Had a leak in an outdoor faucet. Sam fixed it in no time! I will definitely recommend Legacy for their service and expertise.
The plumbers were both great. Both were very knowledgeable and friendly. Price was reasonable.
Legacy was honest up front about whether they would be able to do the work that day. When they were able to do the work, Matt was professional and went above and beyond to solve our problem in the most effective way possible.
Excellent service, product knowledge and all repairs are to the highest standers.
I have used Legacy Plumbing several times in the last 5 years and find them to be professional, arrive on time, do great work and clean up after themselves. I would recommend Legacy to anyone that needs the services of a reputable plumber. I have always been highly pleased with their work.
Daniel was incredible! He loves his job and takes great pride in his work, and it shows. He showed up on time, informed us what he was doing, before during and after he began the project. He would share from his experience on what to do before a problem gets worse. He was the type of person you hope shows up to work in your house. He even impressed my father-in-law, which is no easy task. Will use Daniel and Legacy plumbing again without thinking twice.
Very happy with this company!
Quick and reliable
Legacy Plumbing made what could have been a horrible experience into a huge relief. So we found out that we had a hot water line leaking under our slab. This is I believe is a home owners nightmare, especially if you google slab leak repair… We have a home warranty policy and called to have a plumber come out and check. The warranty company pays a small portion of the repairs. The warranty company sent their contracted company and after an initial meeting with them, we were unsure of how it was going to be repaired and the price quotes to repair were in par with what I had read on the internet… Extremely expensive! Even with the monetary assistance from the home warranty company. We were told some possible ways to repair to include tearing into multiple walls to reroute the hot water line. My wife and I felt sick at the thought of having to make additional repairs once the plumbers were done. With the home warranty policy, we had the option to ask for cash out option and contract our own plumber. I told a friend of mine what the plumbers estimated the cost of the repair to be. He told me to call Legacy Plumbing, they will give you a fair price and when they are done, it will be fixed right. So I called and just during the initial call I felt more relieved. I was still a little nervous about the repairs, but more relieved. Legacy Plumbing was able to fit me in a timely manner. Plumbers Wayne and Peter were on time, very courteous and extremely knowledgeable. They took time to explain everything to me, what my options were and allowed me to be a part of the entire process. After finding the exact spot of the problem using very high tech equipment, it was decided the best and least invasive method was to drill through slab and correct the problem. A little note… the previous plumbers told me to do that would cost 6000 and my policy only pays 1000… Legacy was not even close to this amount. As a matter of fact their cost to drill through the slab was thousands cheaper than the other plumbing companies cheapest method, rerouting the pipe in the attic and walls which was going to cost 3400 to 4800. The pipe was repaired in roughly 3 hours, including repairing the slab with cement. Once the carpet was put back down the next day, the room looked as if they were never there. If you have plumbing issues, I highly recommend Legacy Plumbing. I will never call anyone else. Call them you won’t be disappointed.