Quick and reliable
Legacy Plumbing made what could have been a horrible experience into a huge relief. So we found out that we had a hot water line leaking under our slab. This is I believe is a home owners nightmare, especially if you google slab leak repair… We have a home warranty policy and called to have a plumber come out and check. The warranty company pays a small portion of the repairs. The warranty company sent their contracted company and after an initial meeting with them, we were unsure of how it was going to be repaired and the price quotes to repair were in par with what I had read on the internet… Extremely expensive! Even with the monetary assistance from the home warranty company. We were told some possible ways to repair to include tearing into multiple walls to reroute the hot water line. My wife and I felt sick at the thought of having to make additional repairs once the plumbers were done. With the home warranty policy, we had the option to ask for cash out option and contract our own plumber. I told a friend of mine what the plumbers estimated the cost of the repair to be. He told me to call Legacy Plumbing, they will give you a fair price and when they are done, it will be fixed right. So I called and just during the initial call I felt more relieved. I was still a little nervous about the repairs, but more relieved. Legacy Plumbing was able to fit me in a timely manner. Plumbers Wayne and Peter were on time, very courteous and extremely knowledgeable. They took time to explain everything to me, what my options were and allowed me to be a part of the entire process. After finding the exact spot of the problem using very high tech equipment, it was decided the best and least invasive method was to drill through slab and correct the problem. A little note… the previous plumbers told me to do that would cost 6000 and my policy only pays 1000… Legacy was not even close to this amount. As a matter of fact their cost to drill through the slab was thousands cheaper than the other plumbing companies cheapest method, rerouting the pipe in the attic and walls which was going to cost 3400 to 4800. The pipe was repaired in roughly 3 hours, including repairing the slab with cement. Once the carpet was put back down the next day, the room looked as if they were never there. If you have plumbing issues, I highly recommend Legacy Plumbing. I will never call anyone else. Call them you won’t be disappointed.
We were scheduled for Friday. Legacy Plumbing called and had an earlier appointment. Sam was here when he said he would be and everything was fixed to our satisfaction. The next time we need a plumber, we will call Legacy Plumbing.
Repairman was very respectful, explained everything that may go wrong and what to watch for if something does go wrong. Service call was I need an estimate for insurance claim on a flood
I have never worked with a more friendly company! Scheduling was a cinch and everyone I interacted with was extremely kind and experienced. I could tell they knew what they were talking about. Getting our disposal replaced was quick and I feel that the cost was VERY reasonable. I will definitely recommend to others. Thank you!
Fast, friendly, highly knowledgeable service.
Great, clean, fairly priced and on time. What more can you ask for?
Each plumbing issue/emergency was taken care of very quickly.
The service individuals are very knowledgeable and professional.
They do excellent work, are reliable and as I mentioned already, extremely knowledgeable.
The latest example was arriving at our residence Within 20 minutes during an ice storm to take care of a plumbing emergency.
They quickly determined what was wrong and resolved the issue extremely fast.
Very professional and great to work with. Look at problem and gave me best option to fix. Highly recommend
Sean and Canon were great. They diagnosed our leak problem very quickly and made the repairs, and offered a lot of advice on how to prevent the problem in the future. I would highly recommend them.
This was my first time working with Legacy Plumbing. I had been using another plumbing service - Jay's Plumbing. Jay was booked out for several weeks. That would not work! Not good!!
Legacy Plumbing and Service Specialist Matt was very highly recommended by our Nextdoor Website for Shaddock Creek. I called Legacy and spoke to Megan - about my plumbing situation. I was impressed with her knowledge of the problem and professional attitude and customer service. I too requested of course that Matt come out and help us out. Megan was able to send Matt over that day to help me out. What a relief!
Matt was the absolute best! He fixed our frozen faucet outside and helped me out with another plumbing question/issue. Matt was knowledgeable, professional and quick to access and fix the situation. I am very pleased with the level of service and discount provided as well - for first time customers. Sorry, Jay but you lost a customer and Legacy gained one. I will definitely refer my friends to Legacy. Thanks Matt and Megan!
Awesome company! Sean is the BEST!
Legacy Plumbing provides quality work and the greatest customer service in the industry. Their people are always friendly,timely, leave your home clean and do the job right the first time.
Repair technicians were professional, knowledgeable and efficient. Took the time to explain very aspect of the issue with my water heater. I would definitely use Legacy Plumbing again.
Very pleased with the knowledge and professionalim of Daniel. Great work as well.
5.0Mar 13, 2015
On time. Completed service quickly.
Very satisfied with Legacy Plumbing. Great customer service and I liked that they called when they were on their way.
Work was completed in a timely manner. My only two complaints were It took too long to generate an invoice (10 minutes) and the technician reeked of smoke (which I'm allergic to) but I will use them again.
Daniel Z was great! I highly recommend this company. I will use them for all my plumbing needs.
Our technician, Matt, was completely thorough, knowledgeable and courteous! We will definitely request him again should we need any additional service!
Great prompt service!!! Matt was very nice, even though I couldn't meet him at the rental property he called and emailed.