At Legacy Plumbing, we take pride in our work and employees. Each of us are all held to a high standard that promotes team work and excellent customer service.
Competence, Knowledge and Skill
I am an expert in the plumbing field. My customers can tell that I know what I’m talking about and feel confident I will do a good job. I will find time at least once per month to learn something new about my trade.
I will be professional at all times by wearing the Legacy Plumbing uniform and always be clean and groomed. I will never look the way people perceive plumbers to be. I will be presentable when the customer is around and even when they are not. My level of professionalism is better than any other plumber out there.
I believe that great customer service is crucial to the growth of Legacy Plumbing. I will be able to talk to the customer in a way that makes them feel at ease and that they can trust us. I will do the right thing the first time, every time. No matter the situation, I will make the customer happy and always treat them and their property the way I would want to be treated and as if it were my house.
I will always do the right thing, even when no one is looking. I always display honesty and fairness when dealing with customers and my team.
I will take responsibility for my actions. If I say I will do something, I will do it. I will be held accountable for any equipment in my possession and any situation I create.
I know that my positive attitude is important to my customers and my team. I will leave any personal negative feelings at the door.
Trust & Dependability
I am dependable and trust worthy. I always come to work on time and can be trusted in any situation.
Teamwork & Loyalty
I will help out whenever & wherever necessary to support my team. I maintain the attitude, “Whatever It Takes!” I am loyal to Legacy Plumbing and Legacy Plumbing is loyal to me. I will treat Legacy Plumbing as if it were my own company.
If you’re interested in joining the Legacy Team of Professionals, be sure to visit our Careers Page.