Comprehensive Water Leak Detection

I would like to take this opportunity to express my appreciation for the outstanding service provided by Jeremy Bogue and Henry Nichol in locating and fixing a water leak in the water main coming from the water meter to the house. This leak was very difficult to isolate due to a pin hole in the pipe facing downward causing water to spread to a much larger area mixing in with a lot of ground water complicating the location of the source of the leak. As a homeowner, I really appreciated the on-time arrival to address my leak issue. From the start, Jeremy and Henry were informative, professional and provided a high level of workmanship in the repair and especially the work site cleanup. This is my fourth experience in using Legacy Plumbing and the continued high quality service at reasonable prices validates my decision to continue using Legacy Plumbing for my future plumbing needs.

Johnny and Tubbs came out for a leak and pressure test. They were clear, fair and arrived on time. We will be calling them in the future. It’s nice to find someone who is reliable and that you can trust. They were so friendly, fixed our issue and their service was very reliably priced.

I have used Legacy 3 times in the past 2 years. They are without a doubt the best I have ever experienced. On time, priced right, good clean work and they keep you updated on the project with voicemails or text. Absolutely awesome. I had Mike and and Ahndre on my last job – it was a leak in the water main. The crew that had to dig up the water main line were great and Mike and Ahndre were right there when it was time to put the new line back in. They scheduled all of the inspections with the city and took care of everything so that the inspections were not a problem. Simply awesome. Hope none of you ever need a plumber but if you do, go with Legacy Plumbing and if you’re real luck you might get Mike and Ahndre to fix whatever issue you have. Thanks guys –
Randy

I have used Legacy Plumbing for years and every time they come out I am even more impressed. When you come home and it’s not raining and there is water pouring out of the garage you know the day is going to be problematic. One call to Legacy and they were out that same afternoon. A plumber by the name of Dzenan (pronounced Jenin) showed up and everything was first class down to the smallest details. The removal, replacement and the cleanup was fantastic. Highly recommended!!

Kelly and Jordan did an efficient job identifying and resolving a leak in my front yard. Professional, friendly, courteous and communicative. Thanks to both of them for a positive customer experience!

Contacted Legacy Plumbing about a small amount of water along the wall in our garage. Talked with Theron Young and with his advice we tracked the leak to our dishwasher. Theron was so helpful in telling me how to check for the leak. Appreciate his patience with me asking a lot of questions. This is my second time to call on Legacy Plumbing and both were handled professionally.

I am so grateful for the experienced and customer-focused staff at Legacy Plumbing and will recommend them to my family, friends and colleagues. My pipe bursted during the freeze and was unable to get a plumber out to fix it until March 22, 2021. I was frustrated and concerned dealing with the uncertainty of the plumbing cost and the extent of the work. I received 3 quotes and decided to go with Legacy Plumbing. I am thankful to Eric, Enoch, Wayne and Adam for their professionalism, guidance and expertise throughout the decision-making plumbing process. Eric took the time to explain my concern, Enoch followed-up with a phone call and gave me guidance and Wayne and Adam demonstrated their expertise, knowledge, and fixed the plumbing issue. I was impressed with the excellent customer service I received from the time I called Legacy to the time the plumbing job was completed. Wayne and Adam worked tirelessly and while also taking the time to explain the plumbing issue to me. I was impressed that they were able to complete the complex plumbing job in one day during the heavy rain. I will ensure that I refer Legacy Plumbing to anyone who needs plumbing repair. All employees demonstrated their knowledge and commitment to ensure their customer needs are met. To the owner, Theron, thank you for employing a professional, knowledgeable and customer-friendly staff. I am grateful to everyone that I encountered and my special thanks to Wayne and Adam who completed the difficult task.

Steven from Legacy Plumbing was able to come out the same day I called and was able to quickly fix my leak under the sink. He also took the time to show me how to turn the water off at the street if I ever have another uncontrollable leak. He was professional, efficient, and thorough. Legacy Plumbing was also able to give me reasonable quotes over the phone so there were no surprise charges. Steven from Legacy Plumbing is now my plumber for everything! I definitely recommend Legacy Plumbing!

Steven from Legacy Plumbing was able to come out the same day I called and was able to quickly fix my leak under the sink. He also took the time to show me how to turn the water off at the street if I ever have another uncontrollable leak. He was professional, efficient, and thorough. Legacy Plumbing was also able to give me reasonable quotes over the phone so there were no surprise charges. Steven from Legacy Plumbing is now my plumber for everything! I definitely recommend Legacy Plumbing!

After a week of adjusting to working from home due to the Covid-19, I discovered I had a leak in my front flower bed. I called Legacy Plumbing and was fortunate to be able to get an appointment the next day Friday 27th. I can’t say enough about Legacy Plumbing… Sam was so great and working diligently to discover I had a small leak in the pipe coming into my house explaining everything as he went along. He also scheduled to have a new water heater installed the same day and along came Wayne & Gerald who were excellent in taking care of installing a new one. What started as a stressful day ended up being a very pleasant experience and the three of them were so pleasant and a joy to have in the house. Their integrity, demeanor, and work ethic were exceptional.

Thank you Legacy Plumbing! A big wet mess began the first week of August. Awful! Two different plumbing companies were contacted and came out to handle the issue(s) for us. We were not pleased with their service and the situation remained, with additional “flooding issues” from a small 1/2 bath. Almost $900 into this ordeal, flooding reoccurring and with only new wall water turn off added, potty pulled and reset crooked and a cleanout on one of the exterior places, not even checking the other 3. Their camera did not show any problem. Thank goodness my annual Best Pick Reports arrived in the mail and I read up on the best of the best plumbing companies. I read all 5 recommendations and selected Legacy Plumbing on gut instinct. There are so many good things to say about Legacy. First, the polite, informed and helpful office staff as well as the experienced, great men they send to the job. My situation was a tough fix. From the beginning I was kept informed of the steps being taken, the time proposed time frame, etc. Each person I dealt with, whether by phone or in person, was polite, professional yet friendly, super knowledgeable, and with excellent people skills and attitudes to match. I would rate Legacy Plumbing 10 Stars, 5 is not high enough! Legacy Plumbing will be my go-to plumbing company forever. Our situation was not a normal one and required extensive repair work. We met different plumbers for the separate “fixes” of this issue. We would like to thank Sean Reecer and “THE specialist”, Wayne. Wayne kept us informed of each step as well as the way to fix the problem once all diagnostic procedures were performed. Both these men had young apprentices watching, helping, learning that worked with them in our home. Our thank you’s also to Gerald, James and Alex. How could all of these be great? Do not know but they were. All so professional with good people skills along with their plumbing knowledge. A big, nasty job repaired by a first-class company that cares about their customers. We are customers for life. THANK YOU all! Legacy Plumbing and Theron, you are the real deal!

As a first time customer, thanks so much for coming right out for a leak I was having. Sean Reecer was very professional, knowledgeable, and friendly. I appreciate the upfront pricing from the initial call and Sean also offering up the prices for repairs. I will definitely use Legacy Plumbing again!